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Office Manager Assistant
Our downtown Orlando office is currently seeking a detail-oriented and organized Office Manager Assistant to provide administrative support to our travel agency team. The ideal candidate will possess strong communication skills, excellent time management abilities, and a passion for travel.
Key Responsibilities:
Provide administrative support to sales consultants and management team, including answering phones, managing emails, and handling correspondence.
Handle client inquiries and provide excellent customer service in person, over the phone, and via email.
Assist with marketing initiatives, including social media updates, website maintenance, and promotional activities.
Serve clients by resolving product and service challenges, as well as providing relevant product and service information that helps solve them.
Maintain a record of client correspondence and key account information.
Maintain client files and records, ensuring all information is up-to-date and organized.
Assist with office management tasks, such as ordering supplies, maintaining office equipment, and organizing files.
Contributes to team effort by accomplishing related tasks as needed.
Qualifications:
High school diploma or equivalent; additional education or training in office administration or travel and tourism is a plus.
Proven experience in an administrative support role.
Two to three years’ customer service experience is required.
Proficiency in Microsoft Office suite (Word, Excel, Outlook), Google Suite and other office software.
Excellent organizational and time management skills with the ability to prioritize tasks effectively.
Strong attention to detail and accuracy in data entry and record-keeping.
Exceptional communication skills, both written and verbal.
Ability to work independently and as part of a team in a fast-paced environment.
Passion for travel and willingness to learn.
Benefits:
Competitive pay based on experience
$18.00 - $20.00 per hour
Full-time position (35 to 40 hours)
Annual performance reviews
Weekly pay
Direct deposit
Paid training
Join our team and work for a reputable travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on customer service and attention to detail, we strive to make every journey memorable and hassle-free.
Submit your resume. Only applicants who meet the qualifications will be contacted for an interview.
