Specialty/Competency: Project / Program ManagementIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 20%A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.Our team are the general managers of commercial and internal products. They sit at the intersection of the business, user experience, and the technology that solve our customer and end-user problems. They design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Product Management’s involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, Go To Market planning, sales, and other key business support activities.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Take action to ensure everyone has a voice, inviting opinion from all.
Establish the root causes of issues and tackle them, rather than just the symptoms.
Initiate open and honest coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Develop specialised expertise in one or more areas.
Advise stakeholders on relevant technical issues for their business area.
Navigate the complexities of global teams and engagements.
Build trust with teams and stakeholders through open and honest conversation.
Uphold the firm's code of ethics and business conduct.
Business Analysts apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps. Analysts add value to the delivery team by working with the business and product owner to create clarity around business objectives through the development of and refinement of user stories. Our Business Analysts solve business problems working with delivery teams using Agile and scrum methodologies.Job Requirements and Preferences :Basic Qualifications :Minimum Degree Required :High School DiplomaMinimum Years of Experience :6 year(s) of relevant experience in progressive roles managing IT system/software development and project management processesPreferred Qualifications :Degree Preferred :Bachelor DegreePreferred Fields of Study :Information Technology, Computer Systems Analysis, Management Information SystemsCertification(s) Preferred :IIBAPreferred Knowledge/Skills :Demonstrates intimate abilities and/or proven record of success in, roles as a Business Analyst working on software development projects, preferably for a global network of professional services firms, including the following areas:
Understanding of requirements from the business or stakeholder’s perspective and translating the requirements into the appropriate deliverables in an Agile/Scrum delivery model;
Understanding the SDLC activities expected to deliver custom developed and packaged applications and Agile Requirements Methods;
Understanding of all phases of applications systems analysis and the SDLC development methodology and Business Process Modeling;
Analyzing business and user needs, while establishing clear business value objectives;
Documenting requirements and revising existing system logic or business process difficulties to select, build or modify large, complex or mission critical information systems to achieve business value;
Performing Senior Business Analyst responsibilities while working on large and complex software development, infrastructure, SaaS and/or Cloud solutions;
Applying analytical skills to evaluate and document accurate business requirements and presenting these requirements in a manner that is concise, measurable and flexible enough to meet project and stakeholder needs;
Managing the quality and acceptance of vendor analysis and testing of SOW deliverables in a project setting;
Developing and guiding the documentation of requirements and test cases so that the requirements and test cases are unambiguous, aligned, consistent and not in contradiction with each other;
Working collaboratively within a delivery team at all levels including stakeholder management, with considerate ability to take ownership of tasks and complete them with minimal direct supervision;
Developing business and application domain knowledge for an assigned business portfolio and/ or LoS to aid in evaluating the balance of both business needs and user requests;
Establishing direction and vision for the team that aligns to strategic objectives;
Creating an atmosphere of trust to manage, motivate and coach staff, while encouraging responsiveness, quality and improvement;
Managing the assignment of project tasks by developing the project team, assessing project engagement risks throughout, driving conclusions, and reviewing/challenging the output produced by the team;
Resolving conflicts constructively;
Using analytics tools to identify opportunities to improve service performance, customer experience and communicate product value;
Articulating stakeholder messages in an influential way. (i.e. demonstrating value);
Engaging stakeholders proactively to ask for service delivery feedback and suggestions;
Acting as an advocate for customers as they navigate technology and security processes and interacting with different teams; and,
Developing and implementing programs that improve our customers’ ability to follow our processes and use tooling effectively.
Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlinesFor positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechseniormanager#LI-Remote
