Administrative/Customer Service for Boat and Junk Removal Company

Administrative/Customer Service for Boat and Junk Removal Company

18 Nov 2024
Florida, Tampa bay area, 33601 Tampa bay area USA

Administrative/Customer Service for Boat and Junk Removal Company

We are a family-owned and operated junk and boat removal company in St Petersburg seeking an admin and customer service inside rep. We have been in business since 2006. This is a full-time position. Must be qualified with at least 5 years of recent admin and phone sales experience. You will answer inbound calls from our websites, set up and dispatch jobs, and do admin work. Boat experience is a plus! We are looking to hire ASAP! You will have to work from a small office in Bay Pines. I am open to remote in the future. Only experienced phone sales/customer service candidates with experience will be considered. Large gaps in employment are not acceptable.

Please email your resume. We will perform a background check.

Required skills:

Answering calls and scheduling jobs. ( Customer Service )

Proficient in Microsoft Office (Excel and Word)

Ability to multi-task, operate independently, and self-manage projects.

Excellent written and verbal communication skills.

Create and modify documents, including contracts, invoices, and emails. Experience with DocuSign is a plus.

Performing website maintenance tasks on our websites.

3+ years of recent hands-on administrative support experience required

What you will be doing:

Answer phones promptly and using good judgment to prioritize scheduling jobs in a timely and organized manner. Following through on jobs and collecting payments after jobs are complete.

Making sure all our subcontractors are aware of their daily jobs and supervising the completion of all jobs.

Maintain professionalism at all times, and communicate effectively and appropriately with customers and subcontractors.

Maintain work calendar(s) in current and accurate status. We have a software for this.

Assist in resolving any administrative problems.

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