About Us:
We are a well-established company specializing in Air Conditioning Service and Installation. Our team is dedicated to creating a comfortable and efficient experience for every customer we serve, and we are looking for a passionate and friendly Customer Service Representative to join our growing family!
What You’ll Do:
Be the friendly voice that welcomes and assists our customers.
Answer inbound calls, respond to inquiries, and schedule appointments efficiently.
Proactively follow up on leads and ensure seamless job bookings.
Provide accurate information about our products and services.
Maintain a customer-focused approach, ensuring each interaction leaves a positive impression.
Work closely with our operations team to schedule jobs, ensuring optimal technician dispatch.
What We’re Looking For:
A people person who genuinely loves helping customers and solving their concerns.
Proactive, organized, and capable of handling multiple tasks while delivering quality service.
Excellent communication skills, both verbal and written.
A proven track record of successfully booking and managing customer appointments.
Previous experience in a customer service role, preferably in a service-based industry.
Why Join Us?
Be part of a company with a legacy of over 39 years in providing excellent service.
A positive, team-oriented culture where your efforts are recognized and appreciated.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Apply Today!
If you are a highly skilled and customer-focused individual who thrives in a fast-paced environment, we’d love to hear from you. Take the next step in your career and help us continue to deliver outstanding service to our customers!
We are an equal opportunity employer and welcome applicants from all backgrounds.
