Family owned automotive repair shop in Lutz is looking for a full time Front Office Service Writer to join our staff.
The ideal candidate will have the following qualifications:
Prior experience in an automotive retail setting (sales, front desk, stocking, etc.)
General knowledge about vehicles
Experience with automotive websites such as Napatracs, Labor guide, Partstech etc.
Service writing experience preferred
Ability to adapt to change and go with the flow attitude
Reliable transportation to and from work
Able to read, write and speak English
Bilingual a plus
General Responsibilities:
Sit or stand at front desk and greet customers
Generate estimates (look up parts and labor costs)
Sell estimates
Cash out invoices
Answer phones
Schedule appointments
Take messages
Check phone messages
Check mailbox at least twice a week
Organize files
Copy files
Scan files
Add new customers into Napatracs
Inventory check
Inventory ordering
Inventory stocking
Light office cleaning. Keep office area clean, tidy, and stocked
Keep shop bathroom tidy and stocked with tp, pt, and soap
Other duties required by management
This is a general list of responsibilities for an idea of role and is not an exhaustive list
About the Workplace:
We are a smoke free work place. Employees will refrain from smoking while on company property. Please take this into consideration before applying. We offer 6 paid closed Holidays; New years day, Memorial day, Independence day, Labor day, Thanksgiving day, Christmas day, and leave early on Christmas eve. Employee will get 5 days PTO yearly to be used separately, after 6 months of service. The shop closes every year around Christmas time to take a 1 week unpaid vacation which is planned ahead to notify everyone.
Compensation and Hours:
The shop is open Tuesday-Saturday. The Front Office Service Writer schedule would be
Tuesday 7:30-4:30 lunch 12-12:30
Wednesday 7:30-4:30 lunch 12-12:30
Thursday 7:30- 4:30 lunch 12-12:30
Friday 7:30-4:00 lunch 12-12:30
Saturday 7:30-1:30 eat on the clock
Closed Sunday & Monday
Scheduled for a 40hour work week. Pay based on work experience. Minimum $15hr.
