The Associate – Client Services role is a foundational training and development position designed to build core competencies in enterprise account support, client communications, and operational execution. Through direct mentorship and cross-functional exposure, the Associate will prepare for progression into a full time Client Services role supporting key accounts and complex client workflows.Responsibilities:  DevelopmentalShadow experienced Client Service Professionals, Account Specialists, and Strategic Account Specialists to understand tier-one account workflows, client escalation protocols, and SLA management.Assist Account Specialists in the day-to-day administration of enterprise client accounts, including order entry, quote generation, job specification tracking, and inventory reporting.Partner with Strategic Account teams to monitor project timelines, gather client-specific deliverables, and support regular business reviews (QBRs/SBRs).Learn and leverage internal ERP, CRM, and order management platforms to ensure data accuracy, billing precision, and prompt order processing.Assist in resolving operational inquiries, managing proof approvals, and tracking shipments through to client delivery.Build foundational knowledge of full product and solution offerings to identify service expansion and account-retention opportunities.
Professional:Enter Data, Order Processes, and change notices in related systems as required ensuring job instructions are verified and correctly entered in the various manufacturing systems.Types of entries may include:Obtaining delivery commitmentsSpecial freight quotesPricingProof of deliveryOrder statusNew Item set up
