 Manage a caseload of participants and provide individualized career counseling, coaching, mentoring, and employment support services.Assess participant competencies, work history, educational attainment, skills, abilities, and employment readiness to identify barriers and develop solutions.Conduct regular one-on-one meetings to support job search activities, training participation, job retention, and career advancement.Create individualized employment plans with short-term and long-term career goals and connect participants to available services and resources.Assist participants with resume development, interview preparation, job search strategies, and labor market research.Facilitate customer access to workforce programs, education, training opportunities, and employment services while ensuring a positive customer experience.Build and maintain relationships with employers, industry partners, community organizations, and workforce stakeholders.Conduct employer outreach to identify hiring needs, generate job leads, and promote workforce services.Connect employers with qualified candidates and support recruitment, interviewing, and hiring activities to fill open positions.Plan, coordinate, and facilitate hiring events, job fairs, recruitment drives, on-site interviews, and employer information sessions.Attend and represent the organization at partner, networking, and community events to expand employer engagement opportunities.Host employer and partner events to promote workforce solutions and strengthen business relationships.Collaborate with internal teams to align participant goals with employer workforce needs and job placement opportunities.Maintain ongoing communication with participants and employers to monitor employment outcomes, retention, and satisfaction.Document participant progress, employer engagement activities, and service outcomes in required systems and databases.Develop and maintain detailed knowledge of local labor market trends and emerging workforce needs.
