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Rate: $70,000/yearAbout the RoleThe Client Services Manager – Golf Operations will be responsible for overseeing the daily operation of golf services, building a qualified and accountable team, and have the courage to strive for excellence.Responsibilities:
Recruits, trains, and develops employees on the golf services team.
Manages golf services staff to ensure a high level of service is delivered to membership.
Maintains safety standards and ensures team abides by those standards.
Works with Food and Beverage team in coordination of golf events.
Maintains records relating to player and guest rounds and other stats.
Educates and enforces club policies for members and employees.
Provides golf related information to membership.
Assists in the planning, promotion, and direction of all golf activities.
Schedules the golf staff and approves timecards for payroll.
Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.Requirements
Excellent verbal and written communication skills.
Ability to be engaging with staff and members.
Ability to stay organized and manage multiple tasks and projects at once.
Ability to provide 5 star service to membership and train team to deliver the same level of service.
Ability to think strategically and plan long term to accomplish departmental goals.
Experience leading a team and developing them.
Experience managing business operations.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
