Job Description:At Cricket Wireless, we’re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more.This career step requires senior level experience. A Scrum Master is the servant leader of a scrum team. The scrum team uses an agile scrum development methodology which allows the team to self- organize and make changes quickly.Key Roles and Responsibilities:The Scrum Master guides a scrum team on how to use Agile/Scrum practices and how to get the most out of self-organization.Assesses the maturity of the scrum team, providing support and coaching their team to higher levels of maturity at a pace that is sustainable and comfortable to the team.Removes impediments and/or guides the team on how to remove impediments.The Scrum Master facilitates and leads Agile ceremonies (Daily Standup, Demonstration, Story Point Estimation, Retrospective, Iteration Planning, Backlog Grooming) and fosters continuous improvement.Remove impediments to a team’s productivity by shielding them from outside influences.Empower teams and facilitate creativity while guarding quality and monitoring iteration progress while striving for successful completion.Represent the team to management.Disseminate information to the team, including metrics and charts.Work with other Scrum Masters to ensure organizational process improvement.The Scrum Master builds and maintains a trusting and safe environment where problems and issues can be raised without fear of blame, retribution, or being judged.As a servant leader, the scrum master protects the team from external distractions, allowing the team to focus on the work to which they have committed.Job Contribution: Senior level technical expertise. Deep technical knowledge and subject matter expert on ATT/Cricket technologies.Key Responsibilities:
Review IT change requests and approve as appropriate
Establish IT change management process enhancements
Identify change management process improvements
Mentor teams in understanding change management processes
Responsible for trending and analysis of key process metrics
Serve as Scrum Master for operational application and tooling initiatives
Manage complex projects and stakeholder expectations with complete end to end engagement responsibilities from requirements, project communication, Audit and Compliance, budget management, change management and final project closure.
Able to work closely with Program Managers, Product Owners, UX Designers, Technical leads, and customers.
Navigate between in differing Software Development Life Cycles (SDLC) including waterfall, agile, Hybrid and DevOps.
Basic knowledge of ServiceNow, Azure DevOps, and ITIL a plus
Education: Preferred Bachelors of Science degree in any Technical, Engineering, Information Systems or related fields; Developer nanodegree; or equivalent experience.Experience: Typically requires 5-8 years experience. Technical Career Pathway (TCP) role.Supervisory: No.This position is located in Atlanta, GA. There is No Relocation assistance provided.Our Lead Scrum Masters earn between $128,400 - $192,600 of TSR. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotected.Adoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneA career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.Ready to join the team? Apply today!#LI-OnsiteWeekly Hours:40Time Type:RegularLocation:Atlanta, GeorgiaSalary Range:$128,400.00 - $192,600.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local lawsWe expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
