Customer Service Representative

Customer Service Representative

01 Nov 2022
Georgia, Atlanta, 30301 Atlanta USA

Customer Service Representative

Description Opening Available for Customer Service Representative!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This South Windsor, Connecticut Customer Service Representative position could be for you, if you're available for a short-term contract / temporary to full-time opportunity.What you get to do every dayManage incoming telephone calls

Manage the fielding and sending of important written business correspondence

Contribute accurate, friendly customer service in a timely fashion

By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Excellent communication skills (written and verbal)

Foundational knowledge in Answering Inbound Calls

Comprehensive knowledge of Basic Computer Skills

Deep understanding of Call Center Customer Service

Microsoft Word experience preferred

Strong customer service and office administrative skills

Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

1+ years of past relevant experience

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

Demonstrated ability to interact effectively with internal and external partners and clients/customers

Positive attitude and an engaging businesslike approach

Proficiency with Microsoft Office required

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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