Delivery Specialist

Delivery Specialist

18 May 2021
Georgia, Atlanta, 30301 Atlanta USA

Delivery Specialist

Position: Delivery Specialist
Location: REMOTE
Format: Contract

Contribution to customer conversion projects from planning to delivering

  • Validating customer requirements to make it a successful project
  • Collaborate with customer, account team to define project deliverables
  • Collaborate with internal and external project team members to ensure full understanding of each task
  • Successful and on-time delivery of assigned tasks
  • Install and configure Sabre standard products
  • Design customized training
  • Conduct onsite and/or virtual training for customers' agents
  • Customer virtual/onsite assistance with floor walking in a day to day operations environment
Work closely with regional delivery team, customer support teams & across all operational verticals

Key Technical Skills / Qualifications:
  • Minimum 2 years of hands-on GDS experience; functional Sabre knowledge is a plus
  • Proven experience in travel industry, including agency E2E workflow & common operations
  • knowledge
  • Strong verbal and written communication and listening skills
  • Proficiency in creating and delivering formal training programs and presentations
  • Fluent English speaking is a must; ideally second language Spanish or Portuguese; further languages a plus
  • Team player with experience of working with different cultures in a global environment
  • (Nice to have) experience in customer implementations, project management experience
  • (Nice to have) functional and technical experience on customer facing functions primarily focused on technical troubleshooting and/or system support and/or analysis

E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.

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