We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them. What you get to do in this role:Drive the Go to Market (GTM) XD team to deliver great user experiences that will revolutionize collaboration and productivity for our Sales and Operations teams Directly lead a team of designers and/or managers to design high-quality, innovative, accessible tools that make our business work Develop and drive XD strategy across a broad portfolio of GTM products Drive GTM UX Design and XD vision in collaboration with other Experience Design leaders Mentor and coach team in team leadership, design strategy, organizational dynamics and their individual craft Promote and facilitate the adoption of end-to-end design thinking in developing our products Promote and advance the discipline of Experience Design Work closely with product management and engineering in XD ideation, innovation and delivery Work with your peers to ensure a unified and cohesive experience across the Digital Technology and ServiceNow ecosystems  Ensure a seamless experience across desktop and mobile platforms, and beyond   
