The Director in this role will be responsible for leading Visa Consulting and Analytics (VCA) engagements in the Everyday Spend and Ecommerce/Marketplace segments. Potential engagements could include product development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement. The Director will also support the development and growth of VCA business in these segments, including managing key client relationships, developing and scaling merchant solutions, and contributing to VCA thought leadership.Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.The US Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers and merchant partners in the United  States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.Essential functions includeProactively engage with Visa teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners.Leads consulting initiatives and contributes to closing engagements by identifying potential opportunities with clients.Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement in their core businessPartner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resourcesProduce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segmentsAbility to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clientsBuild new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practiceIncumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
