What you get to do in this role:We are seeking a highly motivated Senior Operations Strategy and Planning Manager to support our Hyperscaler Sales Organization. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow’s biggest priorities.In this role, you will:Drive operational readiness of hyperscaler geographical and GTM program expansionsBe the Subject Matter Expert on hyperscaler sales operations in all transformation programs.Own and drive hyperscaler sales operations deliverables in all transformation workstreams.Assess and resolve operational impacts/gaps/risks of transformation changes;  ensure launches are successful with no disruption to sales cycle and rep compensation.Collaborate with extended cross-functional teams on issue identification and solutioning.Educate hyperscaler business operations managers on transformation impact to territories, targets, attainment, and compensation and ensure needed actions are taken.Lead all operational annual planning activities for the hyperscaler sales organization Collaborate with cross-functional planning team to understand, document, communicate and drive planning calendar and deliverables.Coordinate annual planning across hyperscaler operations and ensure all deliverables are met correctly and on time.Partner with Hyperscaler Sales Leaders, Business Operations Managers, and  Analytics on sales territory analysis and design, compensation plan design, target setting and Headcount plans. Formulate and present recommendations to leadership.
