Lead Credit/Collections Analyst

Lead Credit/Collections Analyst

28 Dec 2025
Georgia, Atlanta, 30301 Atlanta USA

Lead Credit/Collections Analyst

Job Description:The Lead Analyst responsible for Wholesale Regulated Reviews is involved in a complicated process which often requires several interactions with our customers as well as Legal and Collections negotiations. They will oversee a more in-depth review required by the Regulated Analyst, including:

Current YTD billing

Prior year billing totals

Days Sales Outstanding (DSO)

Determine what states they are billing in and reviewing of the contracts or Tariffs that govern that billing along with their deposit language

Confirming deposit amounts

Determining financial risk when financial statements are available

Determining credit risk

If the deposit is a Bank Letter of Credit (“LOC”) or Surety Bond (“SB”) verifying that in legal instrument is still valid and the amount is adequate for the risk involved

If an additional amount is required, contacting the customer, following up to make sure the additional amount is received

If a refund or reduction is warranted, getting with customer and sometimes the institution to bring this about

Dealing with customer or other AT&T departments as issues arise throughout the year

Collections – they are having difficulty in collecting past due balance, do we have other contacts, can we do another review to seek additional deposit to bring them back to the negotiating table, can we apply the current deposit, then seek additional

Legal – changes occur with certain customers,

What is the risk of acquiring company

Transfer of deposit

Applying deposit

Contracts – does a customer’s proposed change to a contract effect deposits

Participate in cross functional teams within AT&T: Legal, Sales, Collections, Billings, Disputes, Treasury, Corporate Strategy, etc.

This position will also be responsible for Large Business Credit monthly reporting.Our Lead Credit/Collections Analyst, $85,700.00-$128,500.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Weekly Hours:40Time Type:RegularLocation:Atlanta, GeorgiaSalary Range:$85,700.00 - $128,500.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local lawsWe expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

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