This is an exciting opportunity for individuals eager to help define customer needs and execute strategies to solve them. We have the privilege of launching new services, products, and integrations that deliver real value across four key everyday verticals. This role in particular will start by supporting a portfolio of boutique fitness studios with their strategy, customer journey, marketing, and metrics. This individual will be hands-on and energetic about studio operator success but will also be collaborative in helping us better define the offering scaling it for success. Job Responsibilities:   Consult Xplor Growth Satellite (STL) Customers (primarily in Fitness and Wellbeing) on their marketing, sales, and customer journey strategy   Provide excellent and strategic guidance to STL customers by proactively consulting them on their customer journey communications  Deliver ideas, strategies, and materials that drive STL customer satisfaction, product/service adoption, and month over month retention  Support in building a consultative high-touch product by incorporating automated ways to deliver marketing strategies at scale  Efficient and timely launch and implementation of services with a high level of accountability  Follow Standard Operating Procedures for delivery of services to Xplor STL customers  Has a blend of SaaS and consulting knowledge and can apply that background to evolution of STL Proactively address client needs and improve quality, reliability, and repeatability of STL services  Be open to new and creative ways of adding customer value helping to elevate the offering  Operate in a fast-paced startup type of environment where you are open to and can help execute on new ideas and activities to drive customer success and generate revenue  
