We are seeking an experienced and technically proficient Engineer to join our Managed IT and Security delivery teams. As a key member of the engineering team, you will take a leading role in developing and maintaining tools, platforms, and capabilities that are critical to the success of our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) operations. This role demands a strong technical background, experience in cloud infrastructure, cybersecurity, and automation, and the ability to contribute to complex projects that support both client-facing and internal IT needs.Key Responsibilities:Service Delivery Enhancement: Lead the development and optimization of tools and platforms that support the efficient and scalable delivery of Managed IT and Security services, including monitoring, automation, and orchestration solutions.Cybersecurity Operations Support: Drive the enhancement of cybersecurity capabilities, including advanced threat detection, incident response, and vulnerability management solutions.Cloud Infrastructure Development: Design, deploy, and manage complex cloud environments (AWS, Azure, Google Cloud), ensuring they are secure, scalable, and aligned with client and organizational needs.Kubernetes and Containerization: Take a leading role in the development and management of Kubernetes and other containerization platforms, ensuring seamless integration with existing IT and security operations.Open-Source and Commercial Tools Integration: Lead efforts to develop and integrate both open-source and commercial technology platforms, with a focus on improving reliability, security, and scalability.Automation and Scripting: Develop advanced automation scripts and tools to streamline IT and security operations, focusing on deployment, configuration management, and monitoring.Documentation and Knowledge Sharing: Maintain comprehensive documentation for tools, platforms, and processes. Act as a knowledge resource for junior engineers and other team members, facilitating knowledge transfer and best practices.Continuous Improvement: Identify and lead initiatives to improve IT and security service delivery, leveraging new technologies and methodologies to enhance efficiency and effectiveness.Additional requirements may exist if offer of employment is extended
