What you get to do in this role:We are seeking a highly motivated Senior Partner Operations Manager to support our Technology Partnerships sales organization.This is an individual contributor role operationally supporting a team of partner managers to achieve their business objectives and quota.In this role, you will be the strategic operations business partner for our ISV sales VP and partner manager teams. You will:Own all aspects of pipeline and forecast managementManage quota assignments, attainment and partner manager productivityOwn all annual planning activities: territory design, coverage models, compensation plan design.Design and track MBOs, SPIFFs, and other compensation related items.Own all analytics, reporting and insights for the ISV business: KPI setting and tracking, Quarterly Business Reviews (QBRs), partner performance metrics and tracking and other regular and ad-hoc leadership insight needs.Own and drive Power BI dashboard requirements for improved pipeline monitoring and business insightsDrive GTM operational readiness by leading and/or participating in projects that improve productivity, efficiency, accuracy, and scale to meet business needs and pain-pointsDrive and communicate policies and processes to ensure accurate and frictionless close of business; month and quarter-end responsibilitiesMonitor and resolve opportunity data hygiene to ensure forecast accuracy and completeness.Own creation, communication and governance of operational and compensation policies and processes.Manage and resolve deal and compensation exceptions and escalations.Support new rep onboarding – comp plan and quota assignments, system accesses, dashboard and tool enablement.Partner with Sales, Sales Operations, Finance, Commissions, NPI , Legal and other cross-functional teams as needed on deal support.
