Senior Technical Program Manager, VCA Implementation Services

Senior Technical Program Manager, VCA Implementation Services

02 Dec 2025
Georgia, Atlanta, 30301 Atlanta USA

Senior Technical Program Manager, VCA Implementation Services

We are seeking a dynamic and experienced Senior Technology Program Manager to lead different types of engagements including complex, enterprise-scale initiatives within our VCA Implementation Services team. This role is pivotal in driving technology programs that deliver innovative solutions and measurable business value across North America region.  

As a Senior Technology Program Manager, you will partner with cross-functional teams to ensure seamless execution, champion Agile practices, and manage delivery across multiple technology domains. If you thrive in a fast-paced environment and have a passion for transforming ideas into impactful solutions with a techno functional bent, we want to hear from you.

What we expect of you, day to day:Own end-to-end program delivery, ensuring alignment with business objectives and client expectations.

Proactively identify and remove impediments, enabling teams to deliver sustainable, high-quality outcomes.

Manage development and consultative engagements hands-on, ensuring timelines, budgets, and quality standards are consistently met.

Communication & Stakeholder Management: Serve as the primary liaison between technical teams, business stakeholders, and clients driving transparency and trust.

Champion modern Lean-Agile methodologies to optimize delivery, improve predictability and foster continuous improvement.

Develop effective relationships with the engaged parties – external and internal.

Translate business and technical areas into actionable project tasks and communicate independently to the leadership.

Engage in consultative engagements with the client with excellent Presentation skills

Work hands on creating documents including power-points, word and others for client sessions or internal alignment. 

Ensuring requirements are at just the right level of detail to take into sprint, including functional & non-functional requirements.

Providing clear technical and managerial reviews regularly to the technical team and remove impediments from execution

Work closely with all key stakeholders to develop and track milestones, and coordinate moving pieces effectively and efficiently to stay on track. 

Provide recurring progress/ status updates, including steerco updates, to internal and external stakeholders.

Proactively anticipate potential risks, create appropriate mitigation plans, and escalate issues, as necessary.

Manage and track monthly time utilization of vendor resources.

Participate, understand and action on technical areas to enable the tech team progress.

Doing what is needed to unblock the scrum teams during the sprint .

Reporting and managing operational delivery metrics. 

Holding the team accountable for their delivery commitments and coaching continuous improvement.  This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.Locations Austin, TX and Atlanta, GA

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