DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand is American Express’ In-House Creative agency, on journey for an exciting expansion. Our ambition is “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward-thinking ideas and work across channels, end-to-end experiences in digital and beyond.Are you a designer who is obsessed with the emotional and functional aspects of user experiences you help create? At OnBrand, the UI Designer wears a lot of hats. You need to be a user experience expert, systems thinker, curious visionary, and a trusted team player all rolled into one. You will join a growing design team to develop innovative solutions that work across a variety of digital touchpoints. You will be the user advocate from concept to launch, understanding target audiences' needs, tasks, and goals and translating them into digital experiences. Ideally, you are a problem solver with a passion for translating complex problems into elegant design solutions. Is that you? If so, keep reading.What you’ll be responsible for:
Execute all visual design stages from concept to final hand-off to engineering.
Create and develop look and feel of digital experiences, designing the color, typography and overall visual aesthetic
Collaborate with strategy to transform ideas, business opportunities, and research into tangible assets that provide clear, usable, and desirable outcomes for users.
Lead the design of new acquisition pages for both American Express and it’s cobranded experiences, translating strategy and marketing goals into elegant visual experiences
Work closely with engineers and QA to ensure that designs are technically feasible and meet the needs of customers and marketing partners.
Craft interaction models, workflows, screen designs, and visual details that drive conversion and convey the value of American Express and its partners.
Collaborate with design peers and cross functional teams to build consensus around your work.
Partner with strategists, copywriters and other designers from concept to completion
Ability to work independently, self-manage, knowing when to manage up and across.
Clearly articulate and present concepts to internal colleagues and marketing leadership
Maintain, guide, and know when to push the boundaries of design systems and patterns.
Actively participate in ideation, development and design ideation
Strong understanding of typographical hierarchy, color usage, grid systems and how they apply to responsive design.
Accessibility champion.
Use analytical skills and strategic perspective to identify trends & recommend solutions that will help improve comprehension, usability and effectiveness of proposed design solutions
Help ideate and create innovative concepts that meet the business objectives and requirements while delivering future-thinking, customer-focused designs
Speaking multiple “languages” while working closely with creative, product, business, strategy and tech from intake to launch and beyond – this means being able to see the big picture, and figure out the small details simultaneously.
A successful candidate will have:
A strong craft practitioner that has experience working within best practices for responsive design
Strong proficiency in Figma, Ability to build out design systems, educate other designers on best practices for execution and prototyping.
A customer-first mindset with a good balance of design needs and business acumen
Ability to simplify and turn complex interactions into intuitive user experiences
Understanding of CMS systems such as AEM.
Ability to draw on multiple inputs (reporting data, metrics, qualitative and quantitative insights, and stakeholder/business direction) to arrive at customer-focused recommendations.
Experience working with content strategists, account managers, project managers and engineers to see your work through from concept to completion.
Knowledge of accessibility best practices.
Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
High degree of organization, individual initiative and personal accountability
Comfortable working with team members spread across multiple locations and time zones, in a matrix environment.
Able to work independently in product pods or within a larger group and proactively looks to socialize and review work.
5 years of experience in User Experience, Interaction Design, or experiencepreferred.
Experience working independently
Knowledge/Technical Skills:
Bachelor’s degree in a design related field preferred
Experience creating style guides, pattern libraries, and other design solutions that drive design across large organizations.
Have a current understanding of responsive design, mobile interfaces and content management systems
Be well read in the masters: Krug, Morville/Rosenfeld, Cooper, Nielsen, etc.
Have strong computer skills and firm grasp of Figma, Adobe Creative Suite, Prototyping tools, the Microsoft Office product suite (Outlook, Word, Excel, and PowerPoint)
Experience building design systems and working within a CMS.
Has been the design key contributor on several major enterprise-level web site projects, from start to finish
Shows examples of successful execution of upper funnel experienceson several major enterprise-level web site development efforts
With your application, please include a link to your online portfolio to be considered along with the password if applicable.
QualificationsSalary Range: $80,000.00 to $155,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Job: MarketingPrimary Location: US-Georgia-AtlantaSchedule Full-timeReq ID: 24004996
