Solution Director

Solution Director

30 Apr 2024
Georgia, Atlanta, 30301 Atlanta USA

Solution Director

Life at CapgeminiCapgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions demonstrating strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.Get The Future You Want | www.capgemini.comAbout Cloud Infrastructure Services (CIS) :CIS powers enterprises’ business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, leading complexity, and encouraging adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our premier expertise with cloud leaders to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.Demonstrating our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today’s wide-ranging business environments, driving forward business value so they get the future they want. Our outstanding approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.Our five key service areas are:

Cloud Services : Exploiting the cloud at speed and scale

Employee Experience Services : Making the “future of work” work for our clients

Cybersecurity Services : Securing Foundations to Create Open Futures

Enterprise Service Management : Taking charge of complexity to drive business value

Infrastructure Services : Leading and modernizing IT estates

DisclaimerCapgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, we'd love to hear from youClick the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawPlease be aware that Capgemini may collect your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.Title: Solution DirectorLocation: Chicago, IL, Dallas, TX, New York City, Atlanta. GAJob Description:The Solutions Lead is a key role in the Cloud Infrastructure Services (CIS) Pre-Sales organization involved in medium to large, multi-tower opportunities.Responsibilities:The solution director is responsible for Proposal management, Sales process management, Customer management, Solution presentation, Pricing strategy, Strategy definition, Product and team development, Support to sales pipeline, Vendor managementSolution directors are involved from Deal Qualification to Contract Signature, Sales to Delivery Handover and for a limited period in the execution to provide continuity.Responsible for development of the end-to-end solution (Transformation, Transition and Run) covering multiple service lines and/or technology domainsOwns internal partner management and visibility of core solution related metrics to approversSupports Sales Lead in pre-qualification activities, including ROM costing and early solution shaping as appropriateAcquire and share knowledge on organization offerings and analytic skillDevelops solution & response strategy, standard versus non-standard approach, aligned to the sales strategy. Clearly communicates to all bid team members.Ensures all client requirements are analyzed and distributed for solutioning, without gaps or duplicationDesigns the solution and ensures the relevant solution artefacts are completed in line with global processExcellent understanding of the competitor landscape, providing insight into the sales plan on how to beat competitionProvide expertise on commercially structuring deals to differentiate from the competitionWorks with Deal Analyst to set up ADMT (Estimates) and create pricing structure; communicates structure & tagging strategyConvert Price to Win into Cost to Win by TowerReviews and inputs to the contract schedules, SoW and SLA among other documentsSupports Tower Lead with 3rd parties’ direct engagements when neededChips in to proposal writing and guides the bid team on alignment to sales strategy, themes, scoring mechanismEnsures Solution Approval in a timely manner in line with the Global Solution Approval Process and supports towers when required with their approvals providing an end-to-end view for their approversLeads the solution team in all client-facing interactionsSupports Commercial Lead with negotiation of solution related schedules (SoW, SLA etc.)Leads solution team and ensures solution related deliverables are completedIdentifies and adds to the response and other capabilities that will bring value to the opportunity and/or show Capgemini capabilityEnsures the solution and commercials are sustainable for the future, with ability to grow and upsellIdentifies and documents potential areas for upsell that have been discussed with client and handover to Account TeamKey Skills:Customer Engagement:Requirement for client facing skills will vary with an entry-level Solution Lead being required past client-facing experience to a senior Solution Leads having executive client-facing experienceAble to articulate both transformational and Managed services elements of dealsStrong presentational and communication skills; ability to lead / anchor client conversations; ability to pitch at right depth to different internal/external audiencesAbility to articulate value, benefits, storyline to clientStrong writing skillSales Process:oUnderstanding the end-to-end sales processoNeed to guide their teams through lead generation, qualification, negotiation, and closing deals.Enterprise Sales:oExperience in selling to large enterprises.oUnderstanding complex sales cycles and decision-making processes.Business Development:oIdentifying growth opportunities.oDeveloping strategies to expand the business.Account Management:oManaging client relationships post-sale.oEnsuring customer satisfaction and retention.Post-Sales:oHandling implementation, support, and customer success after the sale.Solution-Oriented Analytical Skills:oAbility to analyze business requirements and propose effective solutions.Strong Communication Skills:oExcellent written and verbal communication.oAbility to explain complex technical solutions to both technical and non-technical stakeholders.Initiative and Impact:oProactively initiating conversations and making a lasting impact.oProficiency in Excel and CRM Software:Well-versed with tools like Microsoft Excel and CRM systems.Management:Leadership of the solution team on deal; ability to coach, steer, challenge, guide – support in case of challenges or if tower lead is strugglingBusiness Acumen: Pre-Sales Solution Director needs to understand business requirements.ROI Analysis: Ability to demonstrate the value of cloud solutions in terms of cost savings, scalability, and efficiency.Business Case Development: Crafting compelling business cases for cloud adoption.Market Trends: Staying informed about industry trends and emerging technologies.Strong team leader to lead and mentor team through tough deadlinesPartner management, engagement and socialization; Senior solution leads have strong skills in handling organizational conflict across various parts of Capgemini (i.e. GBLs, BUs)Technical/Portfolio:Across all towers; typically, some depth within 1 or 2 towers (via previous role); ability to challenge & understand responses across the technical landscape.Cloud Platforms: Familiarity with multiple cloud platforms such as AWS, Azure, and Google Cloud Platform (GCP). Understanding the nuances of each platform and their services is critical.Cloud Computing Experience: Having at least 5 years of experience in cloud computing is beneficial. This experience should cover aspects like cloud architecture, deployment models (public, private, hybrid), and cloud security.Technical Expertise: Proficiency in various technical areas, including:Containers: Knowledge of containerization technologies like Docker and Kubernetes.Serverless Computing: Understanding serverless architectures and services (e.g., AWS Lambda, Azure Functions).Virtualization: Familiarity with virtualization technologies (e.g., VMware, Hyper-V).Networking: Understanding cloud networking concepts (VPCs, subnets, security groups).Storage Solutions: Knowledge of cloud storage services (e.g., Amazon S3, Azure Blob Storage).Commercial:Ability to link technical aspects of solution with commercial response,Ability to understand contracts & schedules and ability to draft solution related contract schedules,Risk identification, treatment and management,Negotiation skills (including with subcontractors)Financial:Support Client business case creation,Support price shaping, benchmarking, pricing modelsCost analysis, drive competitivenessCost breakdown & what-if analysisJob: InfrastructureOrganization: CIS USTitle: Solution DirectorLocation: GA-AtlantaRequisition ID: 075691

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