Job DescriptionWhat you get to do in this role: The Customer Outcomes Senior Technical Consultant is responsible configuring the Logik application (Configure, Price, Quote) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.Participate in workshops with customers to assess current processes and establish future-state processes.Design and deliver Logik solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.Provide oversight and unit testing of code developed by ServiceNow, partner, or customer employees.Advise customers on how to take advantage of the Logik Application capabilities to improve their business processes.Provide feedback to product development to improve the product based on experiences gained with customers.
