Children’s Behavioral Health System of Care Quality Assurance ManagerAugusta, Maine, United States | Community & Social Services | Full-time Apply by: Nov. 8, 2024 Apply with Linkedin ApplyDepartment of Health and Human Services (DHHS)Social Services Program ManagerOpening Date:October 28, 2024Closing Date: November 8, 2024 Job Class Code:5094Grade: 28 (Supervisory Services) Salary:$63,689.60 - $90,438.40 per yearPosition Number:03030-4453Location: AugustaCore Responsibilities:As the CBHS System of Care Quality Assurance Manager, you are responsible for planning, organizing, coordinating, developing, and overseeing Children’s Behavioral Health Services (CBHS) program operations to ensure consistent implementation of programs and services statewide. This position will close out oversight of the final year of our SAMHSA System of Care Grant and will focus on developing and initiating quality assurance activities for the children’s behavioral health delivery system statewide. This position will oversee the Quality Assurance (QA) team and support the development of QA procedures, on-site review tools, and quality reporting. The SOCQA Manager will support broader technical assistance activities for providers of Children’s Behavioral Health Services and will coordinate with National Experts to ensure that programming meets fidelity standards, as applicable. This position collaborates within DHHS offices, other state Departments, external constituents including providers and community stakeholders to collect and analyze performance data and make system decisions. Additionally, this supports the creation and implementation of new behavioral health initiatives and provides oversight of the initiatives. This position is responsible for providing leadership, identifying problems, creating, and implementing solutions, and improving quality of team services. This position utilizes services outcomes and quality data to recommend system-wide solutions, and may include drafting new/revised policy, rules, and statutes. Responsibilities may also include developing budgets, reviewing, and implementing program and financial plans, submission of annual reports and developing responses to legislative requests. This position may be responsible for relevant future grant activities and may initiate Request for Proposals and contracts for identified services, in addition to incorporating best practice initiatives. Responsibilities include: Managing closeout of the SAMHSA System of Care grant and related activities. Ensuring the DHHS mission is being fulfilled, as required by statute. Collaborating within DHHS and with relevant parties, including the Office of the Attorney General developing and recommending new and revised statutes, rules, policies, and procedures to improve Children’s Behavioral Health Services program effectiveness and operational efficiency. Making programmatic decisions related to budgetary spending, allocations and other related decisions up to and including termination of contracted services. Supervising staff supporting the goals of CBHS and overseeing all aspects of CBHS services.Minimum Qualifications:Four (4) years of progressively responsible experience in social service or mental health/developmental disabilities programs and a Bachelors Degree. At least three (3) years of the required experience must be in a supervisory and/or administrative capacity. Equivalent related work experience may be substituted for education on a year-for-year basis. Preference will be extended to applicants with a current LCSW, LCPC, LMFT license. The background of well-qualified candidates will demonstrate expertise in the following areas:
Knowledge of CBHS system of care including applicable rules, laws/statutes, regulations, policies, and procedures governing CBHS services
Ability to use data to drive decision-making and implement decisions resulting in changes to process
Ability to direct and oversee the work of others as well as supervise subordinate personnel
Ability to communicate clearly and effectively, both oral and written, to a variety of audiences
Ability to plan, direct, administer, and evaluate complex initiatives
Please submit a cover letter addressing your skills and/or prior experience in each of the areas above.
Thinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.Agency information: TheDepartment of Health and Human Services (https://www.maine.gov/dhhs/) (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. Application Information:Please submit all documents or files in PDF format.For additional information about this position please contact Dean Bugaj, Associate Director of Children’s Behavioral Health Services at Dean.Bugaj@Maine.gov . To apply, please upload a recent resume (if available) and cover letter addressing each of the five preferred skills/experience areas above. To request a paper application, please contact Mandy.L.Harman@Maine.gov Benefits of working for the State of Maine:No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
