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Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. If you're looking for work in Austell, Georgia and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!What you get to do every single day
Organize and route incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Be a part of business development by by actively cross-selling and referring customers Requirements - Strong communication and interpersonal skills
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Proficient with diversified computer software and systems
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service experience preferred
Basic Troubleshooting experience preferred
Strong familiarity with Troubleshoot
Basic Troubleshooting experience
Excellent customer service and office administrative skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Demonstrated experience performing extensive research to resolve complex customer inquiries
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
