Summary:
Ensures customer retention and profitability in this profit center and produces additional revenue for the dealership by providing the in-house service of financing, insurance and appropriate after sale items to customers purchasing vehicles from the dealership.
Essential Duties includes, but not limited to the following:
Provides and sells factory authorized service and maintenance contracts.
Provides customers with thorough explanation of aftermarket products authorized by the dealership.
Converts cash deals to finance.
Establishes and maintains good working relationship with finance sources including the manufacturers.
Presents all the Finance and Insurance products to customers through the proper use of the F & I Menu.
Processes finance and lease deals accurately and fairly through financial sources for secure approval.
Processes all federal, state and dealership paperwork related to the vehicle transaction.
Understands and complies with federal, state, and local regulations that affect the new and used vehicle and finance departments.
Completes paperwork for accuracy on vehicle sales and leases in a timely and efficient manner.
Maintains an adequate and current supply of all required contracts and documents needed for the completion and finalization of vehicle sales.
Provides sales and sales management team with current information about finance and lease programs continually.
Trains the sales team regarding the benefits of financing, insurance and extended service and maintenance contracts.
Sets up and maintains a program which will ensure 100 percent turnover to the F & I Department.
Works with management to forecast and achieve a high level of finance, insurance and aftermarket product penetration and income .
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Must have a valid Driver’s License with an acceptable Driver’s Abstract.
Benefits:
Excellent benefits, including medical, dental, vision insurance coverage, 401(K) and PTO for qualified employees.
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