Staffing Manager - Maui
Type: Full Time
Reports To: President
Compensation: 55K – 65K Salary (DOE) + Bonuses
FLSA Status: Exempt
POSITION SUMMARY
The Staffing Manager position provides recruiting, customer service and sales on the island of Maui for HiEmployment. It is the link between the employees hired, clients serviced and the HiEmployment corporate office.
ESSENTIAL FUNCTIONS
Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment, to ensure both receive exceptional customer service. Resolve any customer service issues quickly and efficiently, to maintain the highest level of customer satisfaction. Create additional opportunities through contact with temporary professionals on assignment and client companies, to grow our business and uncover job opportunities for our candidates.
This person will recruit employees and assist with new hire paperwork. That involves completing a new hire checklist and reviewing documents for accuracy and completion. This position also requires data entry of new hire information into employee database, performing background checks, performing drug tests, conduct interviews and handle performance issues. The position will also include phone screening applicants and conducting initial interviews with potential candidates.
The position will include interviewing for insurance claims, harassment, discrimination, employee HR issues and provide the information to management for review. It will require traveling to and from client locations to do site visits, employee meals, employee parties, site specific recruiting, interviews, client meetings and employee trainings.
Market our services to prospective clients via phone and in-person meetings. Develop, update and maintain our growing client base on Maui. Participate in local trade association and networking events to increase HiEmployment's presence in the local business community.
The Staffing Manager is primarily responsible for, answering incoming calls, answering employee related questions, making outbound calls to employees, scheduling employee interviews, scheduling employees to report to client locations and additional clerical duties as assigned.
PROFESSIONAL REQUIREMENTS
The ideal Staffing Manager has been successful in a position with similar responsibilities. This person will meet most or all of the following requirements:
- One or more years of directly related experience or 3+ years in the retail or hospitality industry
- Education in a relevant business field
- Proficient with Office Suite
- Excellent phone etiquette
- Show true passion for servicing our clients and employees on a daily basis
- Extreme attention to detail
- The ability to communicate with people from a culturally diverse background
- The ability to work on many different things throughout the work day
PERSONAL REQUIREMENTS
- Exceptional client management and communication skills
- Proven people and team management experience
- Strong analytical background and knowledge of statistical analysis methods
- Positive, self-starter attitude and desire to exceed expectations at every opportunity
- Strong attention to details, highly organized, and focused on work quality
OTHER REQUIREMENTS
- Must have reliable transportation as some client locations are not bus accessible
- Must be willing to help employees with their career paths
SCHEDULE
This position will be primarily working from a client office in Wailuku, Maui and occasionally from home. Occasional evening and weekend work is required. This person is required to keep a business cell phone on their person 24/7 to answer inquiries that may arise.
Check us out at https://hi-employment.com
HiEmployment is a locally owned and operated staffing agency located on all major islands, with opportunities in Administration, Customer Service, Warehousing, Landscaping, Driving, Hospitality and more!
Our friendly and experienced staff are ready to help with your career search - Let's get to work!
For more information call 808-856-4000
