Service Manager will utilize excellent customer service, and have the skills to work independently while performing duties in a timely manner. Service Manager will perform administrative and office support activities, while working in a fun, friendly environment.
Duties will include:
Answering calls and emails
Resolving simple technical questions regarding SHW/Pool systems
Creating and organizing files for customers who request service
Creating invoices for customers in Quickbooks
Sending invoices, collecting payments & sending service reminders
Scheduling routine and urgent service
Working with Hawaii Energy
Filling out rebate paperwork and sending to Hawaii Energy
Filling out warranty paperwork
