As an Agility Lead in Employee Experience, Channels you will help leaders to incorporate practical next steps for products and improve the effectiveness of various ways of working across LOBs. They enable continuous evolution of ways of working by removing impediments to agility.The Agility Lead leverages foundational coaching techniques and knowledge of core agility methodologies to guide product execution and delivery. Coaching may extend beyond the boundaries of the aligned product to develop and share knowledge of the product development lifecycle.Day to day you will increase the effectiveness of agile ways of working in Product team through coaching, influencing, teaching and participating in Community of Practice activities, therefore enabling Product team to deliver business outcomes. Work with Product Teams and across the organization, enhancing the understanding the value of agility, especially with regards to ensuring prioritization of workflow and updating the product backlog. Support the Product Team with agility, coach product quads and teams in writing effective OKRs, initiatives, epics, relevant tools and methodologies to successfully deliver complex Products; provide guidance and facilitate in quarterly and monthly planning; guides the team to self-management and cross functionality. Build a trusting, safe and transparent environment for both business and tech stakeholders, where problems can be raised during appropriate scrum events, without fear of blame, and with a culture of continuous improvement.Job responsibilities
Work with all group members and stakeholders to help them fully understand and commit to group goals.
Improve group processes and structures for better alignment, coordination, transparency and to reduce waste and optimize for efficiencies taking a data-driven approach.
Monitor group performance and health and facilitate conversations when intervention/changes are needed.
Help the group implement organizational changes and share feedback when changes don't work as expected. Help guide the group in experimentation.
Enable identification and removal of impediments to group performance and health.
Facilitate problem-solving and decision-making with colleagues inside and outside the group.
Communicate inside and outside the group. Facilitate group events and workshops (as appropriate given the group's maturity).
Create a culture centered on trust, transparency, continuous improvement and empowerment. Help to build a culture of collaboration including establishing feedback loops within and outside of the group. Help to increase the group's psychological safety using coaching behavior inside and outside the group.
Know the group's customers, products and technologies sufficiently well to engage in problem solving and be a group spokesperson.
Coach group leader, stakeholders, other Agility Coaches and where appropriate, group members on how to adopt and optimize their way of working to increase impact and improve performance and health. Aim to coach oneself out of the role.
Teach (or bring in teachers) to improve the group's practices, leveraging WOW, Agile (scaling, enterprise, etc.), Design, DevOps, Lean and other approaches.
Required Qualifications, Capabilities, and Skills Requirements
5+ years of experience or equivalent expertise as an Agility Lead or a relevant domain area
Facilitation: Demonstrate techniques for engaging an audience, balancing the conversation, and being neutral to work towards agreed upon goals/outcomes (problem solving, prioritization, decision making, mediation)
Development Lifecycle Knowledge: Apply knowledge and awareness of delivering new or enhanced systems, applications, software, or products throughout the respective phases of a development lifecycle. (CI/CD, testing, requirements gathering, system/application/product design)
Lean Agile Process Knowledge: Demonstrate foundational knowledge of various agile frameworks (e.g., Scrum, Kanban, LeSS, SAFe) and is experienced in using the lean agile processes / methodologies to enable agile environments and support the development of products and delivering services (e.g., oversight of a distinct portfolio of work, prioritizes and identifies trade-off decisions, triages issues).
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
