McDonald’s is built on the foundation of Running Great Restaurants. Join our high-performing team responsible for enabling our restaurants to operate at their best and deliver exceptional customer experiences. Global Operations supports markets to ensure they have operational solutions and consulting resources that solve the needs of today, while looking ahead to our future. In this exciting role of Director, Global Restaurant Operations you will be responsible for leading key Global Operations development workstreams focused on elevating the customer and restaurant teams experiences, through market testing and evaluation up to scaled deployment. You will partner cross functionally with McDonald’s MCX functions, market and segment teams and market leadership thought your projects.This position reports to the Senior Director, MCX Global Restaurant Operations and will be Chicago (MHQ) based.Accountabilities and ResponsibilitiesOperations project leadership and oversight of our restaurant platform priorities with primary responsibilities including definition of new operations standards and procedures through concept ideation, development and test phases across a variety of initiatives and solutionsDefine restaurant systems, processes and requirements accounting for the integration of multiple initiatives which simplify the roles of our restaurant teams to enable them to deliver an elevated customer experienceLead market zero testing efforts and test evolution of global initiatives and solutions, across various test cellsEngage as a strategic partner to market zero partners and other MCX functions, work collaboratively to drive projects forward ensuring stage gates and goals are metPartner with Mission teams and initiative leads to develop clear operating standards, procedures and restaurant facing training tools and resourcesManage/support Speedee Labs and in-restaurant testing, ensuring tests are designed for insights and ability to inform strategic decisions (menu, operations, digital, technology and restaurant design)Define key operations performance indicators, evaluate performance of test restaurantsProvide Senior leadership updates on initiative progress, keeping projects on track and budget where applicableBenefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350-$218,860per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
