Tricon Group Inc. is a Professional Facilities Service Company, that offers services such as: snow control and ice management, exterior building pressure washing, garage pressure washing, parking lot/garage sweeping, parking lot maintenance, property maintenance, asphalt, concrete, seal coating, striping, crack filling and so much more. We are looking for a full time Outside Sales Account Manager to focus on business-to-business sales development. The Sales Account Manager collaborates directly with the General Manager to create and maintain client satisfaction and ensures a prominent level of service-to-customer relations. Responsible for building lists of sales leads, then pitching to these prospects to build the company's client list as well as maintaining an existing book of business as assigned. Ensures the needs of the customer are met, fosters the relationship, and seeks ways to drive additional business with the client.
Responsibilities include:
Achieve sales goals
Answer customer questions
Generate leads and close sales
Maintain assigned portfolio of business and provide renewal contracts for snow and landscape maintenance
Maintain extensive knowledge of company policies and procedures
Maintain extensive knowledge of company products and/or services
Provide excellent customer service; and resolve customer complaints
Manage and update on on-going basis using Salesforce.com for tracking of prospects and customers
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Assists the General Manager and Sales Department in snow removal sales and Property maintenance onboarding for new business
Assist with building bids/quotes for new business opportunities
Communicates effectively with clients to ensure expectations are met
Responsible to accurately complete own administrative forms or reviews thereof, including but not limited to daily personal sales sheets
Assists with sales and renewals as directed by the General Manager
Tracks and reports sales, client activity and proposal activity daily tracking report
Qualifications:
MUST HAVE EXPERIENCE in parking lot/property maintenance, to include, snow removal, concrete and asphalt.
Ability to work in a fast-paced environment.
Strong math skills.
Good interpersonal and communication skills, Friendly.
Focus on customer satisfaction, Positive attitude.
Previous sales/business development experience
Understanding of customer service and sales practices. Customer Service.
Time Management, Conflict Resolution
Very important to this position are Performance results, Accomplishments, Decision-making, Judgment, Leadership, Managerial responsibilities, Teamwork.
A minimum of 5 years of successful B2B sales experience.
Able to work effectively as a team and assist wherever the greatest needs may be.
Excellent written and verbal communication skills.
Acceptable MVR- No more than 3 moving violations within the last three years
Approved to work by our insurance.
Travel by automobile required approximately 85% of time.
Key Evaluation Drivers:
Client retention
Sales growth
Sales & margin yields
Meeting and/or exceeding sales targets
Benefits:
Medical, Dental, Vision, Life Insurance
Paid Time Off, Sick Days, Vacation Days
Bonuses