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Process Improvement & Project Management EngineerProctor HospitalFull-Time, BenefittedBusiness Hours, Monday-FridayThe Process Improvement and Project Management Engineer reports to the Manager of Process Improvement and Project Management and is responsible for the assistance and facilitation of organizational strategic initiatives related to process improvement and project management. The position works closely with the executive and regional management teams to support the organization’s financial and quality goals in the Central Illinois region and throughout the UnityPoint Health system. The position applies process improvement and project management techniques to assist in process design and improvement and successful project management of strategic and business initiatives. Using a robust skill set including project management, lean six sigma, change management and data analysis, the position helps to ensure the delivery of outcomes that contribute to quality performance, patient and employee satisfaction, strategic success and financial strength. Elements of success include strong team facilitation, expert communication skills, data analysis expertise and proficiency in problem solving techniques.About UnityPoint Health:Our team members are the compassionate core of who we are and how we serve. Every day we strive to live out our vision statement of “Best outcome every patient every time” through living out our FOCUS values of Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities.At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation’s fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.Want to know about our culture and benefits? Click here to find out more: https://uphtotalrewards.com/. Facilitate improvement Initiatives and manage projects· Facilitates improvement and project teams of all sizes that involve team members from multiple departments and roles within the organization, managing conflict and resource constraints for effective project completion and issue resolution· Assists teams in the design of new processes, systems and operational changes to increase efficiency and effectiveness· Serves as a change management facilitator· Plans and organizes project work and meetings to efficiently use stakeholder time and organizational resources· Identifies and uses appropriate methodologies and tools (Lean, DMAIC, PM, Change Management) to effectively facilitate and manage projects· Develops action and implementation plans to support completion of continuous improvement and project management initiatives· Schedules and delegates work with clear ownership for project tasks, provide coaching and support as needed; monitor task completion· Completes projects in a timely manner without compromising accuracy or quality65%Communicate and educate for organizational effectiveness and personal development· Ensures project results are effectively and fully communicated to all stakeholders in a timely manner, using strong presentation and written· Works collaboratively with marketing for global, system and organization-wide communication needs· Keeps up to date on changes and advances in the field, incorporating new techniques and tools where appropriate· Maintains confidentiality of data and information used during projects· Understands and works within the political nature of the organization· Adapts to changes in the work environment and manage competing demands· Develops organizational expertise in continuous improvement and project management methodology, tools and techniques, including statistical analysis10%Understand and manage data for projects and effective problem solving· Assists leaders in the establishment of operational performance measurements, project goals and milestones· Identifies data needs, gathers and synthesizes complex information and completes data analysis to identify performance patterns and uses data to support root cause analysis and improvement identification in partnership with data analytics· Researches and collects comparative and benchmark information for use by leadership and project teams· Considers data implications on ROI, budgets, selection of improvements and project direction; demonstrate strong commitment to tracking progress, monitoring performance and initiating action when appropriate10%Identify opportunities and lead initiatives with focus on organizational goals and priorities· Collaborates with management, physicians, department leadership and staff to identify and assesses opportunities for improvement, serving as a subject matter expert on continuous improvement methodology and project management techniques· Incorporates key strategic initiatives and organizational priorities into assigned projects to ensure all interests of the organization are met; gauge and adapt direction of projects to maintain strategic alignment· Writes charters to clarify goals, objectives, project scope, stakeholders and available resources for improvement and project management opportunities· Participates on all assigned committees and teams5%Basic UPH Performance Criteria · Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.· Demonstrates ability to meet business needs of department with regular, reliable attendance.· Employee maintains current licenses and/or certifications required for the position.· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.· Completes all annual education and competency requirements within the calendar year.· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.10%Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Education:Bachelor's Degree in the field of Business Management, Management Engineering, Industrial Engineering, Healthcare Administration or field closely related to operational improvement/process improvement/project management required.
Master's Degree in the field of Industrial Engineering, Management Engineering or related field desirable preferred.
Experience:1-5 years of experience in/with process analysis/management and/or industrial engineering required.
1-3 years of experience in/with TQM, CQI, Lean, Six Sigma, Project Management, Baldrige, or other improvement methodologies and the specific skills associated with the methodologies is required (such as charter creation, process mapping, gap analysis, root cause analysis, action planning, control plans) required.
License/Certification:Certification in Lean Six Sigma, Project Management, Change Management or other similar certification preferred.
Requisition ID: 2021-86152 Street: 221 NE Glen Oak Ave Name: 5020 UnityPoint Health Methodist Medical Center Name: Process Engineering FLSA Status: Exempt Scheduled Hours/Shift: Full-Time, Day Shift External Company URL: http://www.unitypoint.org
