Description Our company is seeking a skilled and detail-oriented Collections Specialist to join our team. This role involves contacting customers and informing them of their overdue debts and reporting back to credit agencies. As a Collections Specialist, you will be responsible for serving as a liaison between creditors and customers in order to resolve financial disputes.Key Responsibilities:
Contact customers in order to collect debts and overdue payments
Negotiate payment plans to make it easier for customers to pay off their debts
Keep accurate records of all communication with customers
Work with the legal department if a customer fails to respond to our efforts
Inform and advise customers about their debt situations and their financial responsibilities
Report back to credit agencies about customers' overall financial status
Requirements
A minimum of two years' experience as a Collection Specialist or similar role in financial services.
Strong negotiation and communication skills.
Ability to comply with law and rules regarding debt collection.
Proficient in Microsoft Office suite and previous experience with databases and collection software.
High school diploma or equivalent required; a degree in finance or relevant field will be considered an asset.
Demonstrate a calm, professional demeanor when addressing customer concerns.
Outstanding multitasking abilities and detail orientation.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
