Segment Risk Manager - Sponsorship Oversight

Segment Risk Manager - Sponsorship Oversight

04 Oct 2024
Indiana, Indianapolis, 46201 Indianapolis USA

Segment Risk Manager - Sponsorship Oversight

Description Summary: As part of the Platform Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews.The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed.Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features. The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services. You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process.Essential Job Functions:

Perform upfront due diligence reviews, including credit, FCG and risk policy review and approval

Determine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experience

On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk.

Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party)

Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI’s/ KPI’s, working with the segment to proactively self-identify operational risks and issues

Support risk identification, measurement and mitigation for new product and services leveraging best practices

Strong process orientation and problem-solving skills with an emphasis on risk management

Required Qualifications/ Competencies/Skills:

5-7 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients

7-10 years of Operational risk management and payments experience

Understanding of Visa, Mastercard, American Express and Discover rules and regulations

Experience with card brand bank sponsorship on site audit processes

Demonstrated ability to build and manage new policies, procedures and teams

Experience working directly with sponsor banks in the merchant acquiring business

Expertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policies

Knowledge of merchant boarding systems and processes and risk systems

Sponsor bank experience

Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise Payments

Superior organization, project management and analytical skills and attention to detail

High-level of commitment to quality work product and organizational ethics, integrity and compliance

Strong interpersonal skills and the ability to effectively communicate, both written and verbal

Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment

Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration

Ability to build a team, appropriately delegate and meet deadlines with minimal supervision

Proficiency in MS Office Suite

#LI-MH1Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) YesWorkplace Type:HybridHuntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

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