Quality Assurance Analyst

Quality Assurance Analyst

07 Dec 2024
Kentucky, Fortknox, 40121 Fortknox USA

Quality Assurance Analyst

Link Solutions is seeking a Quality Assurance Analyst to join our team at Fort Knox, KY. Must be a US Citizen  Secret Clearance requiredNon-remote (relocation incentive available) The Quality Assurance Analyst will be responsible for ensuring the highest standards of quality and compliance are met in the delivery of IT services and infrastructure support at the Network Enterprise Center (NEC) at Fort Knox, KY. This role involves developing and executing quality assurance plans, conducting audits, and working closely with various technical teams to ensure that all services meet or exceed established performance standards as outlined in the Performance Work Statement (PWS).  Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Develop, maintain, and execute a Quality Control Plan to ensure all contractual requirements are met. This includes defining quality standards, metrics, and procedures for evaluating performance across all service areas. Conduct regular audits and inspections of processes, procedures, and deliverables to ensure compliance with PWS requirements, Army regulations, and best practices. Document findings and work with teams to address any non-conformities or deficiencies. Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure consistent delivery of high-quality services. Provide regular reports to management on performance trends and areas for improvement. Identify potential risks to service quality and develop mitigation strategies. Work closely with project managers and technical leads to ensure that risk management plans are effectively implemented. Foster a culture of continuous improvement by leading quality initiatives and training sessions. Encourage feedback and incorporate lessons learned into process enhancements. Work closely with delivery teams, including IT support, network administration, and systems management, to ensure quality standards are understood and adhered to. Facilitate communication between teams to resolve quality issues promptly. Maintain comprehensive records of quality assurance activities, including audit results, corrective actions, and process improvements. Ensure documentation is up-to-date and accessible for internal and external reviews. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  

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  • Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

  • Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

  • Summary About the Position: Serve as a Budget Analyst in the Resource Management Division and perform the full range of analytical technical, and administrative duties involving budget formulation, presentation and execution. This position is located at the U.S. Army Human Resources Command (HRC), Fort Knox, KY. Responsibilities Periodically meet with assigned directors and office chiefs to display the status of their resources (dollars and manpower). Review financial and accounting reports to determine the amount and timing of funding and allotments to be distributed. Recommend reprogramming (transfers) of funds between accounts, budget activities, or programs to finance new and/or revised requirements. Monitor, reviews, the execution of approved activity and program budgets by subordinate activities within the Command. Analyze budget and financial data, and staffing plans submitted by program managers for consistency with financial plans, policies, and timetables of the employing activity. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Civilian Employees of the Organization Current Department of Army Civilian Employees Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: 1 year of specialized experience which includes formulating, developing and presenting budget guidance and data in support of multi-year operating goals, programs and budgets, analyzing and revising estimates in accordance with higher authority changes, and legislative or executive priority modifications. Provides advice, assistance, and recommend courses of action to section analysts, budget officers, and program. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). You will be evaluated on the basis of your level of competency in the following areas: Budget Execution Budget Formulation, Justification, and Presentation Financial Management Analysis Financial Management Systems Writing Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Education Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: as finance, accounting, public administration, or business. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) #11 Budget Analyst- position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Job Details

  • ID
    JC53024773
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Link Solutions, Inc.
  • Date
    2024-12-07
  • Deadline
    2025-02-05
  • Category

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