Director Physician Operations

Director Physician Operations

18 Sep 2024
Kentucky, Lexington, 40502 Lexington USA

Director Physician Operations

OverviewCHI Saint Joseph Medical Group now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health includes 275 providers delivering quality care to patients across 88 locations in central and eastern Kentucky. Our full service network delivers a variety of Primary Care Services including Family Internal Geriatric and Pediatric Medicine in addition to several specialties to deliver custom care based on the unique needs of our patients.ResponsibilitiesThe Regional Director is responsible for the operating success of all physician practices in an assigned region, or portfolio of specialties. This includes providing oversight of providers, clinic administrators and managers as well as practice staff, delivery of clinical services, revenue cycle management, and administering the physician relationship including employment agreements. Ensures effective implementation of operating policies, procedures, and initiatives related to physician office operations. Assists in evaluating and developing operational plans, budgets, and tactics for assigned offices. Collaborates with health system leadership to achieve health system objectives.Key Responsibilities:

In collaboration with medical leadership, provide managerial oversight and leadership for physician practices in an assigned area, including but not limited to hiring, training, conflict resolution, managing performance and compensation, goal setting and measurement, and reporting progress.

Work with leadership teams to develop overall strategies that present new growth opportunities and align with the Market Based Organization (MBO) service lines.

Manage the P&L for the business and ensures physician engagement and alignment.

Responsible for financial performance of clinics in assigned areas. Monitor and analyze practice financial performance and performance against quality goals and initiatives. Report results to more senior leadership, making recommendations and/or implementing solutions to improve financial performance as needed.

In collaboration with medical leadership, supports development and administration of quality initiatives and other programs to continually improve cost effectiveness, quality of services and patient/customer satisfaction.

Balance patient needs, outcomes, compliance and safety with productivity guidelines. Overall accountability for the patient experience in practices.

Ensure regional compliance with regulatory, licensure, and accreditation requirements including that staff is appropriately licensed/certified and taking corrective action for non-compliance as needed.

Evaluates and initiates staff development and recruitment needs congruent with practice growth strategies and operational plans.

Ensure implementation of effective solutions into physician office operations.

Develops Practice Managers/Clinic Administrators in assigned areas to ensure a well-functioning team.

Works closely with Facility Support Services in all aspects of facilities management to include space planning for new or expanded services or maintaining of current properties.

Practices and plans/institutes new services delivery models or programs as necessary to maintain operational efficiency.

Collaborates with CHIPS Client Management to improve the financial outcomes for clinics in assigned area.

Participate in special projects and completes other duties as assigned.

QualificationsRequired Education

Bachelor Degree in Health Care Administration, Business Administration or related field required or, equivalent work experience working in a multi-specialty/academic clinic environment. Masters degree preferred.

Required Experience

Minimum of 5 years of progressive healthcare management experience required.

5+years’ experience in a leadership role

Pay Range$49.08 - $71.16 /hourWe are an equal opportunity/affirmative action employer.

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