We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Louisville, KY. This role is ideal for individuals who thrive in a client-facing environment and are passionate about delivering exceptional service. As a Client Service Associate, you will act as a key point of contact between our clients and internal teams, ensuring smooth communication and outstanding client experiences.ResponsibilitiesServe as a primary contact for assigned clients, maintaining professional and timely communicationUnderstand client needs and ensure accurate coordination with internal departmentsSupport day-to-day account activities and assist with project follow-upsResolve client inquiries efficiently while maintaining high service standardsMaintain accurate records and documentation related to client interactionsContribute to continuous improvement of client service processes
