Join our dynamic team as a Customer Service Representative at our 7924 Fegenbush Ln location in Louisville, United States. We're seeking a friendly, efficient, and customer-focused professional who is passionate about delivering exceptional service and creating positive experiences for every customer. In this role, you'll be the voice of our organization, handling customer inquiries with professionalism and care while maintaining our commitment to quality and excellence.Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a warm, welcoming toneProcess cash and credit card transactions with precision and attention to detailProvide outstanding customer service by addressing customer concerns, answering questions, and resolving issues with empathy and decisivenessCollaborate with team members to ensure smooth operations during peak periods and support colleagues as neededMaintain a clean, organized work environment that reflects our commitment to quality standardsPrepare items according to company standards and specificationsHandle and lift items weighing up to 25 lbs. as part of daily responsibilitiesDemonstrate resilience and flexibility in adapting to changing priorities and customer needsPerform additional duties as assigned by management to support team goals
