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JOB SUMMARYResponsible for coordinating the activities of the Direct Sales Department for the assigned region, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short and long term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter’s customer base.MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Direct Sales Managers, Direct Sales, in the development of customer and sales strategies. Develop sales plans designed to meet or exceed customer growth and revenue projections. Communicate overall plan, strategy, and matrix requirements to field personnel; monitor and evaluate results.
Assist Direct Sales Department in monitoring activities and results; make recommendations for strategic adjustments to maximize growth opportunities.
Help recruit, interview, hire, train and guide Direct Sales staff, while communicating with sales staff all current market offers.
Handle territory assignments for residential and MDU Relationship Executives.
Handle personnel issues, including performance appraisals, coaching, safety training, etc.
Assist with budget preparation, and provide input on broader marketing issues.
Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of direct sales strategies
Ability to prioritize and organize effectively
Ability to supervise and motivate others
Ability to handle multiple projects and tasks
Ability to maintain confidentiality
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Required EducationBachelor's degree in marketing or related field, or equivalent experienceRequired Related Work Experience and Number of YearsSales experience - 5 Management experience - 10PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of cable television products and servicesWORKING CONDITIONSOffice environmentTravel as requiredSDT700 2024-37944 2024Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)
