Job Description:
Hype Tier is seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our team. In this role, you will be responsible for providing high-quality customer support and ensuring a positive experience for our clients. You will play an integral role in assisting our customers with inquiries, resolving issues, and ensuring smooth communication between the company and its clients.Responsibilities:Assist customers with inquiries and provide timely and accurate informationHandle customer complaints and work to resolve issues in a professional and effective mannerMaintain a high level of product knowledge to assist customersProcess orders, returns, and exchanges accuratelyEnsure that all customer interactions are handled in a courteous and efficient mannerCollaborate with other team members to improve customer service processesMaintain and update customer records in the systemFollow up with customers to ensure satisfaction and encourage repeat business
