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Patient SupportJob Description | Apply to this post for more detailsIn this role, you will be responsible for answering calls, emails, and other requests from patients and healthcare providers in a high volume environment. Your duties include accurately capturing information, updating systems, providing medication availability, tracking and shipping details, and scheduling treatments for patients or their healthcare providers.Hard Skills
Pharmacy knowledge
Customer Service
Soft Skills
Excellent communication skills
Ability to handle high volume calls
Attention to detail
Job TypeThis is a Contract-to-Hire position with a duration of 3 Month(s).Work SiteThis is a hybrid position requiring some days on-site in Louisville, Kentucky and some days remote.Work EnvironmentThis is a desk job in a closed-door pharmacy where you will interact with patients and providers over the phone. There are two shifts available: 9:30am to 5pm and 11:30am to 8pm. You will undergo a 3-week in-person training from 8:30am to 5pm, following which, if you meet all your metrics, you can opt for a hybrid work mode with the option to work from home 2 days a week.About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
