Job Description Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Calls are auto-connected, so it is HIGH volume. Accurately and completely capture information and update systems appropriately. Provide availability, tracking, and shipping information for patient’s medication as needed. Schedule treatments to be sent to the patient or patient’s healthcare provider.Requirement:Looking for someone with call center experience who can understand medical terminology.Work Environment
Two shifts available: 9:30am to 5pm and 11:30am to 8pm.
Desk job in a closed-door pharmacy talking to patients and providers on the phone.
Three-week training in person (8:30 to 5pm), then move to hybrid IF hitting all your metrics
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
