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Overview
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Deal Strategy, Contracting, and Risk Support Senior Manager, Government & Public Services (GPS)
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Job Description: Record Center Specialists have to kneel, squat, reach, and bend forward frequently throughout their shifts. Their primary tasks include the moving, arranging, lifting and loading of storage boxes, bins and totes. Boxes, bins and totes range in weight from 24lbs to over 100lbs. Employees move boxes manually and via hand carts. Protective footwear is required and shall meet ASTM F2413-11 \"Standard Specification for Performance Requirements for Protective ( Safety) Toe Cap Footwear\" and have a slip-resistant rating designated as \"Better or Best\" Job Summary/Work Schedule Normal Work Schedule: 5 days a week, 9 hours a day including 30-minute lunch and two 15-minute breaks. Description of position and job requirements: Employees process orders and move boxes of files, books, binders, backup tapes and other materials. The work is very physical requiring the manual lifting, carrying, and moving/arranging of boxes while standing, stooping, crawling, kneeling and twisting. Employees must be able to lift and carry boxes ranging in weight from 10-100lbs on a regular basis, without assistance. Employees must be able to load and safely operate hand trucks and pallet jacks while walking on uneven and concrete surfaces. Essential Functions: - Walk, stand, kneel, squat, stoop and bend for extended periods of time - Work without assistance in order to grip, lift, push, pull, and carry boxes including up and down inclines, stairs, and over changes in walking surface/elevation - Read and write English - Lift and move boxes, read labels, and process incoming and outgoing orders. - Use the proprietary computer system to track orders and determine the location of boxes - Operate hand held scanner - Climb and balance on ladders - Lift and carry boxes weighing up to 100 lbs. without assistance for prolonged periods - Employee must be able to load, operate and move hand carts, pallet jacks and various other material handling aids - Load and shrink wrap pallets at ground level, or on carts - Load boxes onto pallets and load pallets onto trucks manually and with material handling aids Position Comments: Please only release this req to Spherion
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Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte\'s Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. Our dynamic team offers opportunities to work with cutting-edge cyber security tools, and grow both vertically and horizontally at an accelerated rate. Join our cyber team and elevate your career.
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Payrate = $30-40/hour
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Member of a dedicated support team for helping them navigate the tricky process to getting access to their complex medication
Compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records
Approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely
A typical day in this role will include ownership of your patients cases from initiation to closure to include; benefit investigations, prior authorizations / denial appeals, determining financial qualifications for assistance programs and assisting patients or other callers/stakeholders through resolution (via email, inbound/outbound calls and using our patented technology) by using your critical thinking skills and your knowledge of the program and industry rules and standards
This role requires a high level of ownership, attention to detail and patient focus and will put your problem-solving skills to the test
Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients
Managing all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards related to access and affordability, including HIPAA and insurance guidelines.
Performing patient level benefits verifications as applicable for all major medical pharmacy benefits plans
Completion of the template forms that provide patient level benefits Coverage Determination Summary
Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance
Review of patient assistance enrollment forms and any supporting documentation to asses patient eligibility for participation as per SOP\'s and program guidelines
Determination of patients eligibility based upon program criteria for qualification
Communicating the patients eligibility to the patient, healthcare provider, and/or pharmacy
Performs program welcome calls to patients
Performs post Benefits Investigation calls to patients and physicians explaining coverage options
Manages all client inquiries unable to be determined by client through reporting
Manages HCP inquiries
Manages inbound calls as directed by the program-approved FAQ\'s (can be up to 50 calls per day during peak season)
Triage patients to internal or external resources as appropriate
Answer and assist inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to appropriate individuals
Review and identify information that is missing and/or incorrect within program service requests/program applications
Reporting of adverse events/product complaint inquiries received in accordance with SOP and good manufacturer practices
BENEFITS:
Toll Reimbursement Program (valued at $678.60/annually)
Company paid Short-term Disability (STD)
Increased competitive 401(k) company match up to 4%
Affordable Medical, Dental, and Vision benefits
Concierge Medical Clinic free of cost for those enrolled
Wellness discounts of up to $260 per year for participation in wellness program
Annual HSA employer contribution
Company paid and voluntary Life Insurance options
Voluntary Life, AD&D and Long-Term Disability Insurances
Paid Parental Leave of Absence
Wellness and Employee Assistance Programs
PTO benefits, flex days and paid holidays
Employee Referral Program
Ambassador Program
Tuition reimbursement program up to $5,000 per year
Required availability between 8:00 AM – 8:00 PM (8 hour shift between this time frame)
Call Center, healthcare, or prior authorization experience preferred
About TEKsystems:
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Lead Benefits Specialist, Rewards, Recognition and Well-Being (US, Mexico, and Costa Rica)
