COMMUNICATIONS OFFICER 1 (HARBOR POLICE DEPARTMENT)Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4442851) ApplyCOMMUNICATIONS OFFICER 1 (HARBOR POLICE DEPARTMENT)Salary $2,784.00 - $5,009.00 MonthlyLocation New Orleans, LAJob TypeClassifiedJob NumberPNO-816-032524-AMDepartmentPort of New Orleans Port CommissionOpening Date03/25/2024Closing Date4/8/2024 11:59 PM Central
Description
Benefits
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Supplemental InformationPNO-816-032524-AMPotential starting salary depends upon qualifications:$16.06/hr. to $22.48/hr.No Civil Service test scoreis required in order to be considered for this vacancy. AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIESSelected Core Competencies:Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.Selected Preferred Competencies:Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.To learn more about the SCS Competency Model click here.Port NOLA offers competitive benefits that prioritize safety, health and wellness for our employees. Employees have access to the following benefits:
Medical / Dental / Vision Insurance
Health Savings Account (HSA)
Medical and/or Dependent Care Flexible Spending Account (FSA)
Life Insurance options
Long Term Disability Plan
State of Louisiana LASERS state pension program
Deferred Compensation Plan (457 plan) with employer match
Paid Louisiana State Holidays; and paid Annual and Sick Leave
Wellness Center located in the Port Administration Building
Ship Shape Wellness Program
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.For further information about this vacancy contact:April McKnightPort of New Orleans / Human Resources P.O. Box 60046New Orleans, LA 70160504-528-3277QualificationsMINIMUM QUALIFICATIONS:Six months of experience in transmitting and receiving message by radio or clerical work. SUBSTITUTIONS:Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience. College training will substitute for the required experience on the basis of 15 semester hours for six months of experience. NECESSARY SPECIAL REQUIREMENTS:All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. NOTE:Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.NOTE:Any college hours or degree must be from an accredited college or university.Job ConceptsFUNCTION OF WORK:To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc. LEVEL OF WORK:Entry. SUPERVISION RECEIVED:Direct from a Communications Officer Supervisor or higher-level personnel. SUPERVISION EXERCISED:None. LOCATION OF WORK:Statewide. JOB DISTINCTIONS:Differs from Communications Officer 2 by the absence of experienced-level duties. Examples of WorkThe Communications Officer is a critical position and responsible for receiving, screening and properly responding to incoming calls concerning both emergency and non-emergency calls. The positions is extremely important as officer or civilian lives may be adversely impacted by the response.75% COMMUNICATIONS OFFICER/DISPATCHAnswer emergency and non-emergency telephone calls and requests for law enforcement services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-sided dispatch system and various mission critical communications equipment.Adhere to department code of ethics; maintain proficiency in established policies, procedures, telecommunication equipment and geography of area served.Answer and transmit messages over a two-radio.Receive and respond to information requests by officers.Assists Criminal Investigations Division with background investigations on applicants for police officer positions, quarterly report and other statistics as required. Receive analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer, dispatch to location, and relay the information. 15% NATIONAL CRIME INFORMATION CENTER (NCIC) TERMINAL AGENCY COORDINATORSearch, enter, modify, and delete computerized records for vehicle registration, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database. 5% ADMINISTRATIVEPerforms a variety of clerical, record-keeping and general support duties related to communications activities. Also responsible for maintaining and ensuring required validations, user agreements, and record keeping. Perform a variety of clerical, record-keeping and general support duties related to communications activities. 5% OTHER DUTIES AS DIRECTED100%Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at https://info.groupbenefits.org/Parental Leave– Up to six weeks paid parental leaveMore information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspxHolidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/YourRetirementSystem.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
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Have you included ALL of your work experience on your application? If not, please return to the "Work Experience" section to complete your application.
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Are you a current employee at The Port of New Orleans Port Commissioner?
Yes
No
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ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
1= I have no experience and/or am uncomfortable accepting direction
2= I have limited experience or require assistance to accept direction
3= I can accept direction
4= I can accept directions and help others improve their ability to accept direction
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ADi: Explain your rating by providing specific and relevant examples in the box below.
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AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.
1= I have no experience and/or am uncomfortable adapting to change
2= I have limited experience or require assistance to adapt to change
3= I can adapt to change
4= I can adapt to change and help others improve their ability to adapt to change
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AC: Explain your rating by providing specific and relevant examples in the box below.
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CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
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CE: Explain your rating by providing specific and relevant examples in the box below.
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AgencyState of LouisianaAddressFor agency contact information, please refer tothe supplemental information above.Louisiana State Civil Service, Louisiana, 70802Phone(866) 783-5462Websitehttp://agency.governmentjobs.com/louisiana/default.cfmApplyPlease verify your email addressVerify Email
