Job DescriptionWe are seeking a detail-oriented and customer-focused Customer Account Representative to join our growing team in New Orleans. In this role, you will serve as the primary point of contact for client accounts, ensuring high levels of satisfaction, timely service, and smooth coordination of orders and project requirements. This is an excellent opportunity for a professional who thrives in a client-facing role and is eager to contribute to business growth.ResponsibilitiesManage assigned customer accounts and maintain long-term relationshipsProcess orders, resolve inquiries, and follow up on service requestsCoordinate with production and logistics teams to ensure timely deliveryProvide detailed quotes, invoices, and order confirmationsTrack customer satisfaction and proactively identify improvement areasMaintain accurate records in the CRM systemCollaborate with the sales team to identify upsell opportunitiesEnsure a positive customer experience at all touchpoints
