Description We are seeking a Customer Service Representative for our client in New Orleans, Louisiana. As a member of our team, you will be responsible for various customer service-related tasks, such as addressing customer inquiries, managing customer accounts, and processing customer applications. This role offers a short-term contract employment opportunity. Responsibilities: Address customer inquiries promptly and with a detail-oriented approach via inbound calls and email correspondence Carry out data entry tasks to process customer applications and order entries Keep a comprehensive record of customer interactions and transactions Use Microsoft Excel and Microsoft Word for documentation and communication purposes Schedule appointments as needed and manage inbound and outbound calls effectively Greet guests and handle registration-related tasks, including processing name badges Adhere to the prescribed dress code and maintain a detail-oriented demeanor at all timesRequirements Proficiency in answering inbound calls and managing inbound/outbound calls effectively Prior experience in a call center customer service role is essential Strong customer service skills to handle queries and resolve issues promptly Ability to perform data entry tasks with high accuracy Excellent email correspondence skills to communicate with customers professionally Proficiency in Microsoft Excel and Microsoft Word for data management and document creation Experience in order entry to process customer orders efficiently Ability to schedule appointments and manage calendars effectivelyRobert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
