About the Role
The Customer Service Representative provides professional and friendly support to clients by handling inquiries, solving problems, and ensuring customer satisfaction. This role requires patience, strong communication, and a proactive approach to service.Key ResponsibilitiesProcess orders, returns, and account updates accurately.Resolve issues promptly and escalate complex cases when needed.Maintain detailed records of customer interactions.Support other departments to improve overall customer experience.Follow company guidelines and service standards consistently.
