Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas  Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift  Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards  Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed  Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences  Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards  Assist with laundry collection, linen organization, and distribution of spa supplies as assigned  Respond promptly and professionally to guest concerns, requests, and service recovery opportunities  Follow all sanitation, workplace safety, and hotel operational procedures  Maintain confidentiality and professionalism while interacting with guests and team members  Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned  Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service  
