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Sales Support and Logistics Coordinator at 60-Year-Old Baltimore-Based Machine Tool Distributor
Are you a highly organized and detail-oriented individual looking to join a well- established company in the industrial sector? We are a 60-year-old machine tool distributor based in Baltimore, seeking a dedicated Administrative Assistant to play a crucial role in supporting our daily operations. If you thrive in a dynamic environment and excel at multitasking, we want to hear from you!
Roles and Responsibilities Sales Entry:
-Efficiently process sales orders provided by the sales team.
-Submit purchase orders to vendors and confirm their receipt.
-Enter follow-up information into Hubspot, our CRM platform, to maintain accurate records.
-Engage in customer follow-ups to provide exceptional service and address any inquiries.
Freight Coordinator:
-Communicate with vendors to ensure machines are ready for shipping, coordinating logistics effectively.
-Reach out to freight brokers to obtain the best shipping quotes and ensure cost efficiency.
-Communicate with customers to verify shipping addresses and delivery details.
-Proactively follow up on shipments until they are fully received, ensuring customer satisfaction.
General:
-Warmly greet visitors and clients, creating a welcoming and professional environment.
-Manage incoming calls and direct inquiries to the appropriate team members.
-Order office supplies as needed.
Platforms & Systems You'll Utilize:
-Quickbooks for financial management and record-keeping.
-Outlook for email communication and scheduling.
-Hubspot, our CRM platform, for maintaining customer information and tracking deal stages.
-Word for document creation and editing.
-Carrierate for freight logistics coordination.
Requirements:
-Proven experience in an administrative role, preferably in a similar industry.
-Experience with Quickbooks is preferred.
-Proficiency in using Microsoft Office Suite.
-Familiarity with CRM systems, such as Hubspot, is a plus.
-Strong organizational skills and the ability to handle multiple tasks efficiently.
-Excellent communication and interpersonal abilities, with a customer-oriented approach.
-Detail-oriented and capable of maintaining accurate records.
-High school diploma or equivalent; additional certifications or relevant education is a bonus.
About Us:
We are a reputable machine tool distributor in Baltimore with a rich history spanning over 60 years. Our success is attributed to our dedicated team members who share our commitment to delivering top-quality products and outstanding customer service. As an Administrative Assistant, you will play a pivotal role in supporting our operations and ensuring our customers' satisfaction.
Note: We are an equal opportunity employer and encourage individuals from all backgrounds to apply.
Job Type: Full-time
