Customer Service Representative

Customer Service Representative

14 Nov 2025
Massachusetts, Boston, 02108 Boston USA

Customer Service Representative

Job Description

We are seeking a Customer Service Representative to support our clients by providing clear, efficient, and solution-oriented assistance. The ideal candidate has strong communication skills, a professional attitude, and the ability to navigate customer inquiries with confidence and accuracy. This role is key to ensuring a seamless experience for every customer we serve.Responsibilities

Handle inbound customer inquiries with professionalism and clarity

Provide accurate information about products, services, and account details

Resolve concerns and offer appropriate solutions in a timely manner

Maintain detailed and organized customer records

Collaborate with internal teams to support customer needs

Uphold company standards for service quality and confidentiality 

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