Job Description:
We are seeking a highly motivated and organized Customer Support Assistant to join our team. In this role, you will be responsible for providing exceptional support to our customers, helping them resolve inquiries, and ensuring their satisfaction with our products and services. You will be the primary point of contact for clients, addressing their concerns and delivering solutions in a timely and professional manner.Responsibilities:Respond to customer inquiries through email, phone, and chat in a timely manner.Troubleshoot and resolve product or service issues efficiently.Provide detailed information and instructions to customers regarding company products and services.Maintain accurate records of customer interactions and transactions.Collaborate with other teams to ensure customer needs are met.Identify customer feedback trends and suggest improvements to processes or products.Assist in the development of customer service policies and procedures. 
